• New Home Consultant

    Job ID
    Sussex County, Delaware
  • Overview

    Responsible for the daily operation of a Welcome Home Center. Working with customers, processing purchase agreements and closing new home sales with the final goal of creating a satisfied customer.


    • Engage visitors, establishing a relationship and determine their home buying needs by utilizing the Company’s selling philosophy
    • Through self-generated or referred leads, sell, process and close homes in accordance with company business plans using the 10-5-2-1
    • Travel throughout the local community, self-generating leads from Realtor/Co-Broker businesses, referrals and self-prospecting
    • Develop an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising and demographics
    • Customer-generation process consisting of each week generating 10 new customers; 5 initial appointments; 2 follow-up appointments; and creating 1 net sale, with the final goal of creating a satisfied customer  
    • Accompany visitors through the Welcome Home Center, models, and inventory homes answering questions and providing information about the community and discussing features of the home.
    • Provide timely and consistent follow-through with customers from initial contact; the purchase and financing process, through all closing and post closing activities. Maintain accurate records of all communications in the company provided CRM system during this process Participate in weekly sales meetings reviewing neighborhood status and sales strategies, including Division Phone Banks.
    • Monitor and record daily customer traffic utilizing company designated tracking tools.
    • Periodically gather data and prepare reports for management review.
    • Responsible for maintaining the condition of the Welcome Home Center, models and inventory homes, communicating with field and office staff of maintenance issues and ensuring issues are resolved
    • Participate in the homeowner meetings and orientation(s) required by the Division
    • Required to cross-train on other communities within the division as needed
    • Meet Division established deadlines pertaining to job responsibilities as set forth by the management team.


    • Minimum High School or GED required
    • College degree preferred
    • Eligible to acquire and maintain Maryland Homebuilder New Home Salesperson Registration
    • Minimum 2 years proven experience in New Home Sales and/or commission real estate sales
    • Valid driver’s license and good driving record
    • Valid auto insurance coverage
    • Excellent verbal and written communication skills
    • Intermediate to advanced PC skills (Microsoft Word and Excel) 
    • Ability to prepare written documentation and complete contract calculations


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